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Guides

Guides for trades who quote

Practical notes on pricing, quoting and getting paid, written for people who do the work. Not about the software, mostly.

October 2026 · 5 min read

Build a price list from your last fifty invoices

Turn jobs you have already done into a price list you can trust: pull fifty invoices, group the work, find what each job really earned, then set prices.

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October 2026 · 4 min read

Call-out fees, explained so customers accept them

A call-out fee is the most disputed line on a trade quote and the easiest to defend. Here is what it covers, how to set it and how to put it in writing.

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October 2026 · 5 min read

Charging for travel time and distance on regional jobs

Price the kilometres and hours it takes to reach regional jobs, pick a per-kilometre, travel-time or zone charge, and group jobs to cut the cost.

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October 2026 · 5 min read

Deposits and progress payments: how to set the stages

Work out a deposit and a payment schedule for a longer job, tie each stage to work the customer can see, and check the rules that apply in your state.

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October 2026 · 4 min read

Following up a quote without being a pest

A quote that goes quiet is often one nobody chased. Three short follow-ups at the right spacing get an answer; a fourth gets you blocked. Here is how to do it.

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October 2026 · 4 min read

Getting paid on time

Late payment starts at the quote, not the invoice. The terms to set, the habits that get the money in the door, and what to do when it does not arrive.

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October 2026 · 4 min read

Handling variations without losing money

The job changes once you are on site. The question is whether the price changes with it and whether anyone agreed. A simple method for variations that holds up.

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October 2026 · 6 min read

Hourly rate or fixed price: which to quote and when

Decide job by job whether to quote by the hour or a fixed price, turn an hourly estimate into a fixed figure that holds, and check your estimates.

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October 2026 · 5 min read

How long should a trade quote stay valid?

Choose a validity period that matches how fast your costs move, word it so it is clear, and handle a customer who accepts after it has run out.

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October 2026 · 4 min read

How to price a job so the quote is accepted

Pricing is not guessing what the customer will pay. It is knowing your costs, your rate and your margin, then writing it down so the number makes sense to them.

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October 2026 · 6 min read

Materials markup, wastage and supplier price rises

Set a materials markup that covers what buying really costs you, allow for wastage on every line, and keep quotes right when suppliers lift prices.

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October 2026 · 5 min read

Minimum charges for small jobs: setting one that sticks

Work out what a small job really costs you, set a minimum charge that covers it, and explain it so customers accept it before you arrive.

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October 2026 · 4 min read

Photographing a job so you can quote it properly

A few minutes with the phone camera on site saves a second visit and settles arguments later. What to shoot, how to shoot it, and what to do with the photos.

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October 2026 · 6 min read

Quoting commercial clients who work on purchase orders

Get set up as a supplier, quote so the purchase order matches, handle extra work without breaking the PO, and get invoices paid the first time.

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October 2026 · 6 min read

Quoting for strata managers and property managers

Win and keep work from strata and property managers by knowing who approves, what they need on a quote, and how to get paid without chasing.

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October 2026 · 5 min read

Quoting insurance repair work without getting caught short

Quote storm, water and break-in repairs an insurer will pay for: know who your client is, give the assessor what they need, and make sure you get paid.

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October 2026 · 4 min read

Quoting over the phone versus on site

Some jobs can be priced from a phone call and a photo. Some cannot. How to tell which is which, and how to quote each without losing the job or the margin.

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October 2026 · 5 min read

What a declined quote tells you, and what to change

Record why each quote was lost, sort the reasons, spot the patterns by job size and quoting speed, and fix the one thing costing you the most work.

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October 2026 · 4 min read

What to put in a quote so it holds up in a dispute

The quote is the document both sides go back to when something goes wrong. Here is what it needs to say so that going back to it ends the argument.

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October 2026 · 4 min read

When to walk away from a job

Not every enquiry should become a quote. The signs that a job will cost you more than it pays, and how to decline without burning the bridge.

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October 2026 · 5 min read

Writing scope and exclusions so nobody argues later

Write a scope of works that says where the job starts and stops, list the exclusions customers wrongly assume, and test both before you send.

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